Consumer Information

Receive a letter or phone call from us?

Today’s environment can be confusing with information flowing at a rapid pace, and with any transaction the ability for mix-ups and misunderstandings can exist. United Consumers, Inc. understands that unresolved bills can be stressful, which is why we strive to provide the best customer service possible to help find the best resolution.

Need to update your address? Need to make a payment? Need to provide insurance information?

Our 24/7 Chat Bot can take all the required information and update your account in multiple different languages 24 hours a day allowing you the flexibility to do so when it is most convenient for your schedule. The Chat Bot can be accessed online or by calling 1-866-233-4178.

Contact Information

To Speak to a Representative

800-736-6615

United Consumers, Inc.

P.O. Box 4466
Woodbridge, VA 22194

If you need any additional information or wish to express a concern or issue, please contact us.

Frequently Asked Questions

How can I make a payment?

United Consumers, Inc. offers different options for consumers to make a payment. Payments can be made through our Chat Bot who is available twenty- four (24) hours a day, seven (7) days a week at 1-866-233-4178, online by clicking here (Pay Online), or by calling one of our representatives during normal business hours.

Where can I find additional resources?

ACA International will answer any further questions you may have.