About Us


Founded in the 1950s in Virginia under the original name United Consumers Collections Bureau, United Consumers, Inc. has an extensive history serving clients and consumers in Virginia, Maryland, Pennsylvania, West Virginia and the District of Columbia along with other states. This lengthy history has afforded us the opportunity to build a reputation as honest, fair and professional in our business transactions, whether it is with a client or a consumer.

Mission Statement

United Consumers, Inc. will constantly strive to be an ethical, trustworthy, and innovative organization dedicated to the fulfillment of our clients’ needs by providing dependable, professional, and solution-oriented recovery services at affordable prices.

Core Values

  • Honest: Being fair and truthful in word, action, and deed
  • Fair: Giving one another the same advantages
  • Reasonable: Applying good logic and sound judgment to decisions
  • Dependable: Being reliable, trustworthy and steady
  • Adaptable: Having the ability and willingness to be flexible to allow for change
  • Professional: Employing the positive conduct and good character that marks our profession
  • Collaborative: Cooperating with others to create good ideas and affect resolutions
  • Strong Work Ethic: Having integrity, professionalism, dedication, commitment, discipline, and a sense of responsibility while producing good quality work with great results


ACA International logo - About

ACA International

Veteran Owned logo - About

Veteran- Owned

Better Business Bureau BBB logo - About

Better Business Bureau (BBB)

SOC - About


  • Maryland American Association of Healthcare Administrative Management (AAHAM)
  • Virginia Collectors Association
  • Commonwealth of Virginia SWAM-certified
  • Health Financial Management Association (HFMA)
  • Virginia American Association of Healthcare Administrative
  • Maryland American Association of Healthcare Administrative

United Consumers, Inc.

14205 Telegraph Road, Woodbridge, Virginia 22192 (703) 497-5000 or (800) 736-6615

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